Quality Control
- Testing every single cable before packing ensures the delivery of high-quality, reliable products to customers
- Strict compliance with ISO9001 and ISO9002 quality control system
- RoHS conform, CE certification, SGS, CQC are important safety marks for electronic product
- Performing self-inspection or using a third-party inspection service before shipping help ensures the quality and compliance of the goods
After-Sales Service
- One-to-one sales representative build trust and rapport with the customer
- Timely Delivery: Adhere to the shipping dates
- Warranty Support: Replacements or refunds for defective
- Enhance customer royalty
1. Can we customize the connectors?
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Yes, you can. In many cases, connectors can be customized to meet specific requirements. This can involve modifying the design, dimensions, or functionality of the connectors to suit unique needs
2. Can we have different cable specifications?
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Yes, different cable specifications are available to meet specific requirements. Cables can be customized in terms of their construction, materials, connectors, lengths, and other parameters to suit different applications. We make cables based on your request.
3. What are the materials?
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Connector shell are made from zinc alloy, pins are copper pins with real gold/silver/nickel plated. For the cables, we only use OFC for copper wire and Rohs/REACH commitment raw materials such as PE, PVC etc. Our carton boxes are all recyclable too.
4. How do you measure cable length?
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We normally measure the cable length from the internal soldering to internal soldering.
5. What is the MOQ?
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The MOQ for audio cables is total length of 3000m or 30 rolls with 100m per roll for one cable specifications. We also request 2000pcs MOQ if you choose a customized connector style. For stands, we have a MOQ of 100pcs per item.
6. What is the lead time?
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Our lead time is normally 35~40 days.
7. Can I have own customized package?
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Yes, you can have your own customized package for products. Customized packaging can help create a unique and personalized brand image, enhance the overall customer experience, and provide added value to your offerings.